The State of the Modern Contact Centre

CX Today's Carly Read hosts Ed Creasey, Director Presales, International and Tomas Taesler, Product Line Manager, Workforce Management at Calabrio

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Published: May 10, 2021

Carly Read

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In this session we discuss the following:

  • How the cloud enables a more analytics-driven contact centre
  • How CX incorporates more customer-centric analytics
  • How Calabrio software is positioned to meeting modern customer expectations

If you’re looking for more information on this topic visit Calabrio.

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