Digital services and consulting provider Infosys today announced its collaboration with ServiceNow.
Through this collaboration, Infosys will leverage its industry cloud blueprints, part of Infosys Cobalt, and deploy ServiceNow Operations Technology Management (OTM), to support manufacturing industries as they digitise their factories, floors, and plant operations.
As part of this collaboration, Infosys will harness its Enterprise Service Management (ESM) Café, built on the Now Platform, along with ServiceNow OTM, to improve resilience and availability of critical OT systems across the manufacturing landscape. This collaboration will also be extended to address the OTM, factory and operations digitisation needs of customers across CPG, energy, and retail sectors.
Narsimha Rao Mannepalli, Executive Vice-President, Head of Cloud & Infrastructure Solutions and Infosys Validation Solutions, Infosys said:
“Digital transformation in manufacturing industry has never been more critical than now. Given the current scenario, there is an increased need to drive business innovation at speed to be future-ready while also optimizing existing operations and reducing costs across the value chain. With the power of Infosys Cobalt and our elite collaboration with ServiceNow, we will help bring multi-fold business benefits for our clients.”
Binoy Gosalia, Global Head of Industry Partnerships, ServiceNow said: “Speed and agility are critical for maintaining OT security. Infosys Cobalt’s Enterprise Service Management Café accelerates its manufacturing clients’ ServiceNow journey with an AI-powered plug-and-play deployment solution. We look forward to our continued collaboration enabling manufacturers to navigate and succeed in today’s rapidly changing environment.”
