CX Today’s David Dungay spoke to Omar Javid, CPO, Avaya at Gitex this week. Omar has been instrumental in refocusing the product development within Avaya and here he talks through some of the latest innovations being built on the Avaya Experience Platform (AXP)
In this session, we discuss the following:
1) An update on the product roadmap
2) Innovations on the AXP and the implementation of AI features
3) What is next for the Zoom partnership?
If you’re looking for more interviews with CX tech leaders, sign up for the CX Today newsletter!
Thanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter and LinkedIn pages.
