Hugo is transforming the future of a continent by re-envisioning the future of its work. It invests heavily in the very best of African talent to bolster customer service operations and beyond.

African communities currently reap less than two percent of a BPO market worth a staggering $430 billion annually. Hugo is changing this.

Specializing in digital and AI operations, omnichannel customer support, and trust and safety solutions for some of the world’s largest tech and media companies, Hugo is providing the continent’s university-educated youth with the skills necessary to build a meaningful career in the global digital economy.

As a culture, Hugo views itself as Silicon Valley meets ECOWAS: smart, dynamic, and ambitious. And it’s on a mission to win for clients and its people.