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Microsoft CEO Satya Nadella Wants to Change How You Think About AI
Vonage & Twilio Are In Hot Water for Breaching Australian Anti-Scam Rules
Cisco Completes $28BN Splunk Acquisition Following EU Antitrust Approval
Twilio Refuses to Sell Segment, Appoints New President to Oversee the Business
Customer Data Concerns and CC Investment – Will a Possible TikTok Ban Impact CX?
Zendesk to Acquire Service Automation Provider Ultimate
Dubber Suspends CEO Over “Missing” $26.6MN
Gartner Magic Quadrant for Customer Data Platforms 2024
The Latest BIG News from Cisco, Twilio, HubSpot, AWS, & Vonage
Vonage, AWS Unite to Protect Businesses from Fraud
Twilio Takes a $286MN Hit on Segment, Reviews Its Future
The Best Customer Experience Analytics Tools for 2024
Say Hello to Rufus: Amazon’s New Chatbot
With More Powerful Data and Devices Come New Security Risks
600 Job Losses Loom After Birmingham City Council’s Spectacular ERP Fail
The Purge Continues! Twilio to Shutter Authy’s Desktop App
Vodafone Teams Up with Microsoft to Transform Customer Experiences with GenAI
Gartner Magic Quadrant for Strategic Cloud Platform Services 2023
CX TV
Assessing the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023
Event News
CX Awards 2023 Winners 🏆
The CX Awards Final Is Today: Here’s What You Can Expect!
The CX Awards 2023: Shortlist of Finalists Revealed
Protecting Customer Data in the Face of Cyberattacks
Contact Centre
Stay on the Cutting Edge with the CX Today Newsletter
What Customer Insights Is Adobe Pulling From the Metaverse?
An Introduction to Customer Data Integration (CDI)