Home → Archives for Rebekah Carter
Contact Center & Omnichannel
Serenova Announces New Fuze Partnership
Customer Analytics & Intelligence
Conn3ct Purchases ICR Speech Solutions & Services
4T4 Consult Shares the Challenges of Outsourcing
Review Tech Decisions Now says FourNet
Improving CX Starts with Improving Agent Experience
Landis Technologies Offers Microsoft Teams Recording
Zing Earns New Investment from Maven
CXone Now Works with Microsoft Teams and Dynamics
CM.com Purchases CX Company for €15.5m
Formation Tech and the Value of Managed Services
CallCabinet Delivers Recording for Microsoft Teams
Microsoft Introduces New Surface Headphones 2
Omilia Raises $20 Million for AI Innovation
Introducing Talkdesk Academy and CXTalent
Overhauling the Contact Centre in the UK
New Geomant Contact Centre for Microsoft Teams