Home → Archives for Rebekah Carter
Contact Center & Omnichannel
Microsoft and Genesys Seize the Power of Cloud
PCI Pal Launches Omni-Channel Payment Solution
3 Shows in One: Is This the Biggest UC Event Around?
Customer Analytics & Intelligence
NICE Delivers Predictive Behavioural Routing
Top 5 Tips for Retaining Contact Centre Agents 2020
CCaaS 101: Your Guide to the Cloud Contact Centre
Uniphore Introduces the Akeira 2.0 Assistant
Getting to Know the Google AI Meena Chatbot
ReTell Launches Sense Lite Recording Solution
Vyopta Updates Voice Analytics and Monitoring
PCI Pal Advances to Cisco Preferred Solution Partner
NICE RPA Accelerates Opportunity Discovery
Tollring Tags Graham Evans to Lead APAC Growth
Ribbon and Amazon Join Forces on Better Calls
Talkdesk File More Than 200 Patents in 100 Days
9 in 10 Businesses Believe in the Power of Voice Data