Home → Archives for Rebekah Carter
Contact Center & Omnichannel
Five9 Introduces New App Marketplace
Join Five9’s Live Webinar for Contact Center Predictions
Google Contact Center AI Now GA
Enghouse Interactive Expands Global Footprint
Cisco Exec Joins Talkdesk as Chief Strategy Officer
The Best Vendor-Neutral CX Events in 2020
Customer Analytics & Intelligence
Introducing Verint’s Knowledge-as-a-Service
PCI Pal Builds on UK 8×8 Partnership
Find Out How Your Sales Team Stacks Up
Talkdesk and Zoom Create Customer-Centric Contact Centres
Cerebri AI Launches Cerebri Values CX V2
The Rise of Virtual Agents
What is Agent Augmentation in a Contact Centre?
3CX Acquires WP-Live Chat to Expand Market Reach
Zendesk Introduces Sunshine Conversations
Failing to Upgrade CX Costs Industry £2.1 Billion
