Home → Archives for Sandra Radlovački
Sandra is a CX Today journalist
Contact Center
BIG CX NEWS from Zoom, Twilio, and Vonage
Customer Data Platform
Salesforce Expands Partnership with Snowflake
Jabra Releases Specialised AI Analytics Software for Contact Centres
Sinch Launches a Bot-Enhancing Engine
Solving the CX Puzzle: Make Way for Customer Data
Taking Customer Communication to the Next Level with Telegram
Workforce Engagement Management
IT Talent Shortages Are Changing Tech Investments
Balto Launches a Salesforce Integration
BIG CX NEWS from Avaya, Zendesk, and Meta
Puzzel Debuts New CCaaS Packages
Customers Are Becoming Less Patient, Reveals Zendesk
Bright Pattern Unveils a Mobile Contact Centre App
The Importance of a Great WFO Strategy
What Is New at Zendesk?
CRM
LivePerson Releases a CRM Integration Tool for Webex
Khoros Expands Its Partnership with AWS
