Home → Archives for Sandra Radlovački
Sandra is a CX Today journalist
Contact Center & Omnichannel
BIG CX NEWS from Zoom, Twilio, and Vonage
Customer Analytics & Intelligence
Salesforce Expands Partnership with Snowflake
Jabra Releases Specialised AI Analytics Software for Contact Centres
Sinch Launches a Bot-Enhancing Engine
Solving the CX Puzzle: Make Way for Customer Data
Taking Customer Communication to the Next Level with Telegram
Workforce Engagement Management
IT Talent Shortages Are Changing Tech Investments
Balto Launches a Salesforce Integration
BIG CX NEWS from Avaya, Zendesk, and Meta
Puzzel Debuts New CCaaS Packages
Customers Are Becoming Less Patient, Reveals Zendesk
Bright Pattern Unveils a Mobile Contact Centre App
The Importance of a Great WFO Strategy
What Is New at Zendesk?
CRM & Customer Data Management
LivePerson Releases a CRM Integration Tool for Webex
Khoros Expands Its Partnership with AWS
