How Personal AI Agents Are Set to Transform CX

CX Today's Susie Harrison hosts Malte Kosub, CEO and Co-Founder of Parloa

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Published: September 18, 2024

Susie Harrison

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CX Today’s Susie Harrison hosts Malte Kosub, CEO and Co-Founder of Parloa.

In this episode, we consider:

  • Market changes in customer support and how businesses can prepare for them, both physically and in mindset
  • How to get started with AI in contact centers
  • How to leverage AI agents safely and reliably

To learn more, watch Parloa’s webinar here.

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