Aircall Partners with Deutsche Telekom

Sandra Radlovački

The partnership is set to strengthen Aircall's presence in the German market

Channel News
Aircall Partners with Deutsche Telekom

Cloud-based contact centre solution vendor Aircall has partnered with Deutsche Telekom to bring Aircall’s services closer to German companies in their digital transformation journeys.

The partnership will produce a combination offering from the two companies that includes a host of features, such as a 100% cloud-based solution, a premium and reliable system, and a powerful dashboard that fulfills “today’s needs”.

Commenting on the extent of the deal, Jonathan Anguelov, Co-founder and General Manager at Aircall, said: “With such an unprecedented partnership with Deutsche Telekom, we will be connecting the widest range of businesses with Aircall’s cloud business phone system and call center software. This will empower them to communicate more effectively. Deutsche Telekom’s business customers will have full access to Aircall’s industry-leading technology, a business phone system connected to hundreds of CRMs, Helpdesk and any kind of software”.

He adds: “Since our last fundraising in June 2021, we’ve dedicated a lot of effort and investment to build a team of technical experts, dedicated to the creation of systems and technical bridges, allowing Aircall to partner with any industrial reseller in any business model.”

Founded in 2014 in France, Aircall’s portfolio includes cloud-based call centre software that integrates with most CRMs and helpdesk tools, such as Salesforce, Hubspot, and Zendesk. Aircall’s platform has helped companies with adoption of hybrid work, as they’ve served over 10,000 business customers.

Ulrike Volejnik , Head of Business Area New Work & Board Member, T-Systems Multimedia Solution, Part of the Deutsche Telekom, said: “Companies nowadays already provide numerous platforms or work tools for their employees. With this partnership we deliver innovation in order to achieve digital efficiency. We are thrilled with Aircall as a partner whose product enables exactly that vision for German companies.”

 

 


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