Avaya – It’s Time to Redefine Customer Experience and Differentiate

CX Today's David Dungay hosts Emir Susic, Global VP of Avaya Customer Experience Services

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Published: October 18, 2023

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CX Today’s David Dungay hosts Emir Susic, Global VP of Avaya Customer Experience Services, at Gitex Global.

In this discussion, they spoke about the following:

  • How ACES is helping customers migrate towards cloud
  • How Avaya is leveraging the power of its community to innovate
  • Exploring the use cases

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