Dialpad plans to use the funds for further development and team expansion
AI-powered communications and collaboration provider Dialpad has announced the latest funding round of $170 million, bringing the total amount raised to $418 million.
The company’s latest round was led by ICONIQ Capital, with participation from Amasia, GV, OMERS Growth Equity, Work-Bench, Section 32, and T-Mobile Ventures.
Craig Walker, founder and CEO, Dialpad, said:
“Dialpad is the world’s most advanced AI-powered communications, collaboration, and contact center platform, providing a customer- and cloud-first solution that enables more efficient and effective conversations.”
“This latest round of funding, and increased valuation, showcases Dialpad’s continued momentum and strengthens our dedication to helping companies scale and enterprises thrive in today’s hybrid, work-from-anywhere world.”
Dialpad says the new funds will be invested in further development and integration of native AI throughout its unified platform, as well as expansion of the team.
Mike Kourey, Chief Financial Officer, Dialpad, said: “Customer adoption of Dialpad’s AI-powered TrueCaaS platform is at an all time high and is accelerating.”
“This $170 million financing round further fuels our unparalleled innovation engine and global expansion, advancing Dialpad’s comprehensive vision for the future of work, business communications and collaboration, and customer experience.”
Will Griffith, Founding Partner of ICONIQ Capital, said ICONIQ “is proud to invest in Dialpad’s vision to deliver streamlined communications”, especially praising Dialpad’s founder and CEO, Craig Walker as a professional highly capable of identifying the consumers’ needs and concerns and addressing them accordingly at scale.