RingCentral to Supercharge Enterprise Communications

Sandra Radlovački

New range of capabilities to help organisations run and grow their business

RingCentral to Supercharge Enterprise Communications

RingCentral, a leading provider of global enterprise cloud communications, announced a range of new capabilities to help organisations run and grow their business by enabling employees to communicate and collaborate effectively, securely, and productively from anywhere.

Nat Natarajan, executive vice president, Products and Engineering, at RingCentral, said:

“RingCentral is continuing to innovate at a rapid pace and we’re focused on providing the capabilities that organizations need to run and grow their business. We’re moving from a pandemic which challenged organizations’ basic ability to keep their people connected to a new era of organizational transformation, which requires highly integrated immersive video with team messaging and robust phone capabilities so people can be productive. Additionally, our focus on security gives customers the peace of mind that their communications are fully safe and secure, and an open ecosystem that enables them to co-create solutions to meet their business needs of today and the future.”

New security and compliance including Dynamic End-to-End Encryption (E2EE) and C5:2020 certification deliver the highest-levels of data protection and secure video meetings. Dynamic E2EE for video meetings allows users to start ad-hoc and scheduled E2EE meetings, and to dynamically turn E2EE on (or off) mid-meeting across mobile, desktop, and web browsers. Dynamic E2EE provides an extra layer of security and confidentiality in addition to RingCentral’s existing security and encryption to mitigate risk and protect sensitive meeting content. Dynamic E2EE open beta will start in September 2021, with general availability planned for October 2021.

Irwin Lazar, president and principal analyst at Metrigy, said:

“E2EE is a critical requirement to support a Zero Trust security architecture. More than 40 percent of our research participants classify it as a ‘must have’ feature for their collaboration applications. RingCentral’s Dynamic E2EE provides an additional layer of security to ensure that only authorized meeting participants have access to video and associated content.”

New additions include add-ins with popular third-party applications and developer tools, such as Akazio, Asana, BugSnag, DocuSign, Github, Hubspot, Jira, Trello and others. There will also be a new RingCentral got Microsoft Teams embedded dialer, which brings robust, enterprise-grade phone capabilities directly to the Microsoft Teams app.

New immersive video enhancements will improve in-meeting experiences with new presentation modes, auto-framing, breakout rooms and more.

For phones, RingCentral will be introducing Mobile HeadsUp Display to bring sophisticated desk phone capabilities on the go. HeadsUp Display will be coming to the RingCentral Mobile App by the end of this year.

Organisations will be able to centrally add and manage free and paid users. This allows teams to better work together, all in one, single mobile and desktop app.




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