The CX Awards 2023: Applications Are Now Open! 🥳

Rebekah Carter

Get your applications in for the CX Awards 2023

Industry Events
The CX Awards 2023: Applications Are Now Open! 🥳

The CX Awards is back, and applications are officially open!

In 2023, the event will be bigger and better than ever, with new categories to explore and plenty of opportunities to get involved.

Following last year’s fantastic turnout, we’re expecting to receive applications from leading vendors across the CX space, so don’t miss your chance to become one of our winners!

Indeed, this is the ideal opportunity to showcase everything that makes your company stand out in the crowded CX landscape.

Click here to download the application form.

The CX Awards Categories for 2023

Across each of the categories below, our panel of expert judges will seek out vendors that excel in their “Ability to Innovate”, “Ability to Execute”, and “Ability to Improve Experience”.

These judges include prominent CX analysts and practitioners, including the likes of Robin Gareiss, Martin Hill-Wilson, and Nerys Corfield.

With the help of these dedicated customer experience experts, end-users can determine who is the best of the best in the ever-evolving CX landscape.

This year, categories include:

  • Best CX Solution
  • Most Innovative Product
  • Best Contact Center Platform
  • Best CRM Platform
  • Best Conversational Analytics Platform
  • Best Workforce Optimization Platform
  • Best Loyalty Management Platform (New!)
  • Best Customer Service BPO (New!)
  • Best RPA Platform (New!)
  • Best ERP Platform (New!)
  • Best BI Tool (New!)
  • Best Use of AI
  • Best Customer Experience Team (New!)
  • CX Leader of the Year
  • Woman in CS Technology

Applications close on the 13th of January 2023, so act fast if you want to be considered in any of the categories above and ensure your business’s innovations garner the acclaim they deserve.

Media Kit

You can download our Media Kit as a comprehensive companion to this year’s winner’s ceremony.

Join Us for an Amazing Celebration

Our annual CX Awards celebration is our chance to highlight some of the most innovative, pioneering companies in the customer experience world.

With an impressive online award ceremony to boot, which goes live on Thursday, the 16th of February, vendors will receive recognition in front of our global audience and set themselves apart.

This year, CX Today’s David Dungay will be taking the podium, accompanied by Clare Muscutt, the founder of the world’s first digital community, designed specifically for women in CX.

David and Clare join our team of expert judges to help them sort through your excellent applications and decide who the winners of 2023 should be.

Remember, you can apply for more than one award category if you like! So don’t be afraid to send us your submissions for every award you think you deserve.

Will your company be the one to beat this year? Get involved at now!



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