Invoca Announces New Additions For Accelerated Growth

Sandra Radlovački

Conversational AI firm extends its leadership team

Invoca Announces New Additions For Accelerated Growth

Invoca announced two new additions to their leadership team. Paula Schmidlin has joined the executive leadership team as Senior Vice President, People & Culture, and Ben Sullivan has been promoted to Executive Vice President, Sales.

Coming from Epicor, where she served as VP of Learning & Development, Paula Schmidlin will lead all aspects of Invoca’s employee success function including people operations, talent acquisition, and learning and development.

With more than 20 years of experience in driving organisational transformation, Schmidlin will also play a key role in strengthening Invoca’s award-winning culture and diversity, equity, and inclusion initiatives. Most recently, she has consulted with several high growth companies to help them scale while strengthening their culture, particularly through the pandemic.

After serving five years driving growth as Invoca’s SVP of Sales, Ben Sullivan has been promoted to EVP, Sales. Sullivan has more than 20 years of leadership, sales and management experience. Before joining Invoca in 2017, Sullivan served as VP of Strategic Alliances and Business Development and Vice President of Worldwide Sales at ON24. His previous positions include VP of Channel Sales for the Americas Region at Genesys Conferencing and roles at Winstar Communications and Verizon Business.

Gregg Johnson, CEO of Invoca, said: “Paula and Ben bring vital domain focus, experience, and fresh perspective to our executive leadership team, helping to position Invoca and its customers for the next phase of growth.”

“I’m excited to welcome Paula to the team and congratulate Ben on this well-earned promotion. As we establish our leadership in the emerging conversation intelligence market, we’re thrilled to have these strong leaders on our executive bench.”

Schmidlin commented: “I am passionate about creating an environment where employees can do their best work. Global events over the last couple of years have challenged organizations to change the way they lead and operate. I believe that the values and culture of an organization provide the north star in how we lead and operate. Invoca’s people-centric culture has been a key element in their continued growth while serving the customer. I am excited to continue building an energizing, collaborative and supportive environment for employees so that Invoca can become a leader in the market.”

“It has been an absolute pleasure to be a part of such a world-class software company, and I am incredibly excited for the next chapter of growth,” said Sullivan. “Invoca has become the trusted advisor for brands by providing actionable insights throughout the buying journey. I look forward to continuing to provide our customers with the tools they need to drive revenue with the power of Invoca’s technology.”



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