Latest AI Voice Assistants News

Contact Center & Omnichannel​

From Pilot to Production: How AudioCodes Live Hub Makes Voice AI Contact Centres Work at Scale

AI & Automation in CX

How AI Voice Ordering Is Freeing Restaurant Staff to Actually Do Hospitality

AI & Automation in CX

From Conversation to Case Action: Automating ServiceNow Workflows from Live Voice with Vonage

AI & Automation in CX

Why Enterprise Voice AI Projects Stall Before They Reach Production

Contact Center & Omnichannel​

Why Voice AI Adoption Is Accelerating in 2026

Contact Center & Omnichannel​

Fin Launches Fin Voice 2 With 24.5% Higher Resolution Rates for AI Phone Support

AI & Automation in CX

Microsoft Q3 2026 Earnings: The Autonomous CX Era Arrives

Contact Center & Omnichannel​

Microsoft Copilot Studio Launches Realtime Voice Agents for Dynamics 365 Contact Center

AI & Automation in CX

You Wait All Year For A CX Copilot, Then Genesys And Microsoft Drop Two At Once

AI & Automation in CX

SoundHound’s LivePerson Deal Targets the Biggest Omnichannel CX Gap

AI & Automation in CX

Why 8×8 Is Betting on Synthflow to Modernize Enterprise Voice AI

AI & Automation in CX

Twilio Lands Biggest Enterprise Deal Ever, Voice AI Up 60%

Contact Center & Omnichannel​

How Cloud Voice AI Is Reviving the Contact Center in 2026

AI & Automation in CX

Vonage Targets Agent Productivity with Deep ServiceNow Voice Integration

AI & Automation in CX

AI Agents Just Went Mainstream: Mastercard, Alibaba, Shopify, Evri, FedEx Move In

Contact Center & Omnichannel​

RingCentral Unveils AIR Pro at Enterprise Connect: Next-Gen Voice AI for Customer Engagement