Home → CPaaS
Contact Center & Omnichannel
Avaya Acquires Edify, Continues Its Innovation Without Disruption Story
Customer Analytics & Intelligence
Twilio Races Toward Profitability, But Revenue Growth Is a Concern
Verint Secures Eight-Figure Contract with Major Retailer
Twilio Co-Founder Acquires The Onion
Achieving Next Gen CX With Customer Interactions Suite From Tata Communications
SMS Vulnerabilities: Weaknesses That Consumers & Enterprises Must Be Aware Of
CRM & Customer Data Management
CPaaS Platforms: Trends, Industries, and Differentiators
Big CX News From Salesforce, Microsoft, Zendesk, & Vonage
Vonage Reveals Revenue Decline, Cuts Back On Its Global Operations
6 Major CPaaS Market Trends for CX Leaders in 2024
7 Reasons to Invest in CPaaS Solutions for CX in 2024
How to Compare CPaaS Providers for a CX Boost in 2024
BT’s RCS Branded Message Takes SMS to the Next Level
WhatsApp Is the Next Big Customer Engagement Channel: Are You Ready?
Twilio Refuses to Sell Segment, Appoints New President to Oversee the Business
Big CX News from Gartner, Oracle, Zendesk, and SAP
