Latest Data Integration Tools News

CRM & Customer Data Management

How Does Customer Data Management Work Inside a CRM Platform, And What Are Most Teams Missing?

Contact Center & Omnichannel​

Agentforce Contact Center and the New Battle Line: Where Should CX Live?

CRM & Customer Data Management

What Are the Biggest CRM Trends 2026 Buyers Can’t Ignore If They Want Faster Growth?

Customer Analytics & Intelligence

CX Teams Are Stuck In The Measurement Trap, Real-Time Intelligence Is The Exit

AI & Automation in CX

Unilever and Google Cloud Launch Five Year AI Partnership to Modernize Marketing and Operations