Latest Digital Transformation News

Customer Engagement Platforms

Nayax Acquires Customer Journey Start-up Weezmo

Uncategorized

Schneider Electric, Medallia Partner on Digital Feedback

CRM & Customer Data Management

Silverline Acquires Salesforce Partner Shift CRM

Customer Engagement Platforms

Reputation Platform RepTrak Raises Venture Loan

CRM & Customer Data Management

Symphony Talent Adds Event Management to SmashFlyX CRM

CRM & Customer Data Management

Pine Labs Payments Platform Closes $600mn Round

Contact Center & Omnichannel​

How Invoca’s DialogTech Deal Impacts the $4.8B Conversational Intelligence Market

CRM & Customer Data Management

TA Associates Announces Revalize Cloud Platform

Contact Center & Omnichannel​

Evolv Talks Digital Transformation and AI in CX

Customer Engagement Platforms

Study Reveals Gender Split in Social Media Buying Habits

Uncategorized

Rapidus Adds Customer Satisfaction Feedback Function

CRM & Customer Data Management

@properties Expands CRM Platform with Presentation Suite

Contact Center & Omnichannel​

Sitel Group to Acquire CX Services Firm Sykes Enterprises

Contact Center & Omnichannel​

Qualtrics, Genesys Partner on Customer Satisfaction Data

Contact Center & Omnichannel​

The Golden Trio for Distributed Contact Centres

Contact Center & Omnichannel​

Freshworks Survey Highlights COVID-19 SMB Digitalisation