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Assembled Brings MCP to WFM as Contact Centers “Rewire” Around AI BT Touts Record Customer Satisfaction from Business Transformation as Salesforce Finds AI Agents Improve CX Why Does Customer Experience Have an Operating Model Problem? Kore.ai Makes Its Third Wave Play, Multi-Agent Orchestration For CX Informatica from Salesforce Goes Headless Across Google Cloud, Snowflake, and Databricks Assembled Brings MCP to WFM as Contact Centers “Rewire” Around AI BT Touts Record Customer Satisfaction from Business Transformation as Salesforce Finds AI Agents Improve CX Why Does Customer Experience Have an Operating Model Problem? Kore.ai Makes Its Third Wave Play, Multi-Agent Orchestration For CX Informatica from Salesforce Goes Headless Across Google Cloud, Snowflake, and Databricks

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