Latest UCaaS News

Contact Center & Omnichannel​

Leidos Picks Nuance Conversational AI to Enhance Patient Experience

Contact Center & Omnichannel​

Manage Customers Using Facebook Messenger and WhatsApp

Contact Center & Omnichannel​

Enghouse Interactive Contact Centre for Helpdesk Review: 360 Customer Journey

Workforce Engagement Management

Executives Don’t Fully Trust a Third of Remote Workers

Contact Center & Omnichannel​

8×8 Announces New Agreement with SYNNEX    

Contact Center & Omnichannel​

Infobip Partners with Adobe on Digital Experiences

Contact Center & Omnichannel​

Dubber Adds Video Recording for Cisco Webex Meetings 

Contact Center & Omnichannel​

Convoso & Contact Centre Compliance Announce API Integration

Contact Center & Omnichannel​

Avaya and Microsoft Azure Announce CPaaS Integration

Contact Center & Omnichannel​

Vocus Collaborates with AWS in Digital CX Boost  

Contact Center & Omnichannel​

PCI Pal Secures Phone Transactions for GC Business Finance 

Contact Center & Omnichannel​

Intercom Conversational Relationship Platform Review

Contact Center & Omnichannel​

Comstar Named 8×8’s XCaaS Partner of the Year

Contact Center & Omnichannel​

Vyopta Updates Offering for Helpdesk Teams

CRM & Customer Data Management

HubSpot Launches Solution for CRM-Integrated Websites

Contact Center & Omnichannel​

Content Guru Becomes Google Partner