CX Today’s David Dungay interviews Patrick Dennis, CEO at Avaya.
In this interview we talk to Patrick Dennis who is just one month into his new role. Coming from a private equity background, Dennis provides unique insight into the following areas:
- The vision for Avaya as they move into the next stage of their journey
- How customers can take a view on ROI from their AI investments
- The disconnect between the promise of AI and the reality
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