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Contact Center & Omnichannel
Zoom Enters the Contact Center Space
CRM & Customer Data Management
CloudShare Announces Salesforce Integration
Glia Teams Up with Sureify
PCI Pal Announces Global Partnership with VoiceFoundry
Content Guru Partners with Cinos
BIG CX NEWS from NICE, Zendesk, and Meta
Uncategorized
Qualtrics Release Tools to Detect Customer Emotion, Effort, and Intent
Commerce.AI Platform Added to Genesys AppFoundry
Uniphore Valued at $2.5B Following $400M Funding Round
Akixi Receives Investment from Axiom Equity and True North Advisory
NICE Surpasses $1 Billion in Annual Cloud Revenue
Introducing Your CX Awards 2022 Winners 🏆
Observe.ai Launches a New Offering for B2C Sales Teams
Customer Analytics & Intelligence
Optimizely Partner With Google Cloud
Pega Launches Voice and Messaging AI Solutions
Meta Completes Kustomer Acquisition
