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CRM & Customer Data Management
Pipedrive Releases Smart Docs Add-on
Customer Engagement Platforms
Salesfloor Acquires Automat
Contact Center & Omnichannel
UCaaS Provider Destiny Acquires Meridix
Workforce Engagement Management
WeSpire Launches New Carbon Management Solution
Ombori Grid Added to the Microsoft Azure Marketplace
Customer Analytics & Intelligence
Aveni.ai Detects Customer Vulnerability with Its Latest Innovation
Gainsight Acquires Community Software Firm inSided
Thankful and Dixa Partner in the Name of AI
ScreenMeet Now Available on Talkdesk AppConnect
Fuze Reveals New Features to Bolster Hybrid Work
Genpact Completes Hoodoo Digital Acquisition
BIG CX NEWS from Concentrix, Zoom, and Cisco
NICE Named “Market Share Leader” in WFO
ActiveCampaign Release New Automation Apps
Prodigal Reveals New Product Suite Updates
babelforce and Kustomer Partner to End Omni-Channel Woes