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Customer Analytics & Intelligence
ZoomInfo Partners with Google Cloud on Business Data
Contact Center & Omnichannel
BIG CX NEWS from Twilio, Personetics, and Vonage
CRM & Customer Data Management
HubSpot Partners Join Forces to Create The Global Hub Alliance
Pipedrive Opens New Cloud and Data Centre in the UK
Alvaria Releases a Real-Time AI Suite for Remote Agent Management
Emovis Picks Sabio Group for Contact Centre Cloud Migration
Vonage Powers a COVID-19 Information Chatbot for WhatsApp
Personetics Receives $85M Investment from Thoma Bravo
UJET Launches New Offers for SMBs
Twilio and Teleperformance Announce Global Partnership
Bright Pattern and Carahsoft Partner on Omnichannel for Public Sector
Sprinklr Enters the Contact Centre as a Service Market
Medallia to Acquire Thunderhead
Solving Staffing Shortages with Digital Channel Management
Databricks Introduces Data Lakehouse for Retail
Nuance AI is Now Available to Genesys Customers
