Latest News

Contact Center & Omnichannel​

Cayon Picks Pareteum Experience Cloud to Launch MVNO Brands 

Contact Center & Omnichannel​

Zammo.ai Named Hot Vendor in AI for Intelligent Contact Centre 

CRM & Customer Data Management

ActiveCampaign Launches $2mn App Development Fund

Contact Center & Omnichannel​

Northern Powergrid & Content Guru to Boost CX for 8M Customers 

Contact Center & Omnichannel​

C&S Wholesale Grocers Upgrades to RingCentral MVP 

Contact Center & Omnichannel​

WFO Suite Centrical Launched on Amazon Connect

Uncategorized

4me and SCC Partner on Service Management Automation

Workforce Engagement Management

Google Staff Blast Firm’s WFH Hypocrisy

CRM & Customer Data Management

Chorus.ai Launches Momentum Suite Extension

Contact Center & Omnichannel​

NICE Redefines Conversational AI for CX 

Uncategorized

Schneider Electric, Medallia Partner on Digital Feedback

Contact Center & Omnichannel​

LG to Increase its Cloud-based Contact Centres

Contact Center & Omnichannel​

Vervotech Renewals HotelPlanner Partnership

Customer Analytics & Intelligence

OpenText Announces Expanded SAP Solutions Availability

Customer Analytics & Intelligence

Nomadix Acquires Voice Tech Firm Angie Hospitality

Uncategorized

ServiceNow Invests in EU Data Hosting