Latest Inspire News

AI & Automation in CX

Can AI Predict Customer Churn Before It Happens? The Predictive CX Strategy That Saves Revenue

AI & Automation in CX

Cisco Outlines Strategy to Help Customers Struggling With AI Adoption

Security, Privacy & Compliance

How Enterprises Can Fight Ransomware and Defend Customer Data

CRM & Customer Data Management

Carbs Beat Cardio in Motivating Staff to Deliver Better Service, Study Finds

Service Management & Connectivity

Personalization in Travel: How Berlin Airport Turns Data and AI Into Real Passenger Value

AI & Automation in CX

AI Is Transforming How Logistics Brands Serve and Retain Customers

Marketing & Sales Technology

3 Ways CMOs Can Use AI in Martech to Drive Personalization, Prediction, and Content

Contact Center & Omnichannel​

Why Voice Understanding is the Missing Link in Enterprise AI CX

Contact Center & Omnichannel​

Your Measurement Strategy is Missing the Real ROI of Workflow Automation

AI & Automation in CX

Salesforce Acquires Spindle AI to Boost Agentforce Analytics and Forecasting

AI & Automation in CX

AI Agents For Customer Support: Trends, Predictions & Providers

Contact Center & Omnichannel​

Cracks in CX: Customer Journey Fragmentation Is Becoming Too Expensive to Ignore

Contact Center & Omnichannel​

Never Miss a Customer Again: Master Reachability Across Channels

Service Management & Connectivity

ServiceNow and NTT DATA Expand Partnership to Deliver Global Agentic AI Solutions

CRM & Customer Data Management

HubSpot Increases Customer Base With Multi-Hub Strategy

CRM & Customer Data Management

Microsoft’s Refund Glitch Deepens Customer Trust Challenge Amid Australian Legal Action