Home → Market Guide
AI & Automation in CX
Meta Buys the “Hands” for its AI Brain
Customer Engagement Platforms
Meta Shows How WhatsApp is Enhancing Customer Interactions to Increase Loyalty
Customer Analytics & Intelligence
Meta Introduces a Customer Service AI Agent for Facebook & Instagram, Targets SMBs with Free Trial
CRM & Customer Data Management
The Latest BIG News from HubSpot, Google, Salesforce, & Meta
Meta Goes All In on Virtual Agents with Embedded Ads & Celebrity Voices
Contact Center & Omnichannel
Big CX News from NICE, Zendesk, Meta & Five9
Zendesk Teams with Meta to Launch Customer Messaging App
Meta Announces New WhatsApp AI Capabilities, Promises to “Get Business Done”
