Reinventing CX with Automation

CX Today's Rob Scott hosts Umesh Sachdev, CEO at Uniphore

Contact CenterCXCX TVInsights

Published: December 18, 2020

Rob Scott

Rob Scott

Watch on YouTube.

Call centres are at a tipping point – and a new model is emerging. In this session we talk about:

  • How are Contact Centres and BPOs performing in 2020?
  • What are the biggest challenges for contact centres and BPOs right now?
  • How is Uniphore helping to solve these challenges?

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