Marketing automation firm ActiveCampaign has extended its Slack integration, allowing Slack customers to create a seamless experience across sales, marketing and customer support.
ActiveCampaign is also offering Slack customers 20% off one year of its platform. Meanwhile, Slack is offering ActiveCampaign customers 30% off its Slack business plans to ensure their businesses are set up for success as remote and hybrid workplaces continue to evolve.
Shay Howe, SVP of Platform Strategy at ActiveCampaign, said: “Our integration with Slack allows our joint customers to have immediate visibility into their customers’ experience, and take action to improve the experience, fostering greater connection.”
“We look forward to setting even more businesses up for a successful digital-first workplace this year, working with Slack to enhance the experience for all.”
The ActiveCampaign app for Slack enables businesses to improve their customer support with automated ticket management alerts., It may also drive more sales with automated qualification messages to representatives and keep track of their contacts’customer actions with automated campaign reporting.
In addition to this announcement, the company has recently released new series of automation apps to automate events, surveys, data storage, and direct mail.
