CX Today’s Rob Scott hosts Jamie Meritt, Chief Product Officer at Verint.
In this session, we discuss Verint’s new Open CCaaS platform, considering:
- Verint’s differentiated approach to CCaaS
- Where Verint fits within the CCaaS space
- The Open CCaaS imperative
- Core capabilities at the heart of Verint’s CCaaS platform
For more from Verint Engage 2023, check out the following article: Verint Announces Open CCaaS Platform at Verint Engage 23
Thanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter and LinkedIn pages.
