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Infused with AI and analytics, eGain Knowledge Hub improves customer experience and reduces agent effort with virtual assistance, self-service, and modern agent desktop tools.

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CRM

eGain Secures Three Big CRM Wins, Onboards One of the World’s Largest Airlines

The Top CRM Vendors to Consider in 2024 - CX Today Market Map

CRM

The Top CRM Vendors to Consider in 2025

Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2024: The Rundown

CRM

Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2024: The Rundown

Generative AI : Man technology future lifestyle, digital marketing IOT internet of thing future AI chatbot technology

Conversational AI

The Forrester Wave: Conversational AI For Customer Service 2024 – Top Takeaways

Gartner Magic Quadrant for the CRM Customer Engagement Center 2023

CRM

Gartner Magic Quadrant for the CRM Customer Engagement Center 2023

Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023

Conversational AI

Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023

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