Rebekah Carter

Contact Center & Omnichannel​

Cresta AI Software Integrates with Amazon Connect

Contact Center & Omnichannel​

Tollring Introduces New Mid-Market Contact Centre Solution

Contact Center & Omnichannel​

Talkdesk Introduces Mobile and At-Home Solutions

Contact Center & Omnichannel​

Genesys Enhances Global Cloud CX Partnership with BT

Contact Center & Omnichannel​

Introducing the Five9 VoiceStream

Contact Center & Omnichannel​

Sinch: Brands Struggle to Create Post COVID-19 Experiences

Contact Center & Omnichannel​

REVE Chat: Easy Customer Support Scaling

Contact Center & Omnichannel​

Voximplant Delivers Omni-Channel Contact Centre Kit

Contact Center & Omnichannel​

UJET Raises $55 Million for Contact Centre Update

Contact Center & Omnichannel​

COVID-19 Triggers New Demand for Digital Service

Contact Center & Omnichannel​

8×8 Announces Partner Expansion with Telarus

Contact Center & Omnichannel​

Geomant Contact Centre for Teams vs. OPTO4Teams

Contact Center & Omnichannel​

Maintel Introduces Callmedia CX Now

Contact Center & Omnichannel​

Cyara and Twilio Boost Cloud Contact Centre Migrations

Customer Analytics & Intelligence

Chorus.ai Launches Amazing Outcome-Based Analytics

Contact Center & Omnichannel​

Introducing the Forrester Wave for CCaaS 2020