Home → Archives for Rebekah Carter
Contact Center & Omnichannel
Strengthening CX: Customer Experience Platforms in the Mid-Market
Avaya Welcomes Tara Dunning Back as Chief Revenue Officer
Your Simple, Straightforward UC Today Guide to GDPR
Genesys Salesforce Integration Improves Omnichannel Routing
Semafone Uncovers Major Insider Threats in the Contact Centre
Introducing the New Avaya Mobile Cloud for Contact Centres
New SMB Contact Centre Solutions Offered by Verint Systems
Record Annual Revenue of $200 Million Reported by Five9
Introducing Contact Centre: Enterprise 9.1 by Enghouse Interactive
Avaya CEO Jim Chirico Announces the Acquisition of Spoken
Addressing the Spoken Communications Acquisition with Avaya
Customer Analytics & Intelligence
Introducing the World’s First Deep Voice Machine Learning Tech
Communication on Tap: Genesys Delivers a New Flexible Subscription Model
A Solution for GDPR Compliance? Now that’s a NICE Idea
Success in the Era of CX: NewVoiceMedia Earns a New Award
Caring for the Contact Centre with IP Connect
