Rebekah Carter

Contact Center & Omnichannel​

GCI – Achieving Omnichannel in the Cloud with Enghouse’s CCSP Platform

Contact Center & Omnichannel​

Cloud Contact Centres Brought to Mass Market by GCI

Contact Center & Omnichannel​

Shop Direct Fights Fraud with Pindrop Phoneprinting

Contact Center & Omnichannel​

Protecting your Personal Data: How UC and Privacy Go Together

Contact Center & Omnichannel​

NewVoiceMedia Chosen as the Contact Centre Partner for Altares D&B

Contact Center & Omnichannel​

Leveraging Leadership: Serenova Brings New Hires to Their Executive Team

Contact Center & Omnichannel​

Genesys Messaging Takes a Bite out of Apple Business Chat Beta

Contact Center & Omnichannel​

Beyond the Phone Line: Aspect Software on Importance of Alternative Comms

Contact Center & Omnichannel​

Strengthening CX: Customer Experience Platforms in the Mid-Market

Contact Center & Omnichannel​

Your Simple, Straightforward UC Today Guide to GDPR

Contact Center & Omnichannel​

Avaya Welcomes Tara Dunning Back as Chief Revenue Officer

Contact Center & Omnichannel​

Genesys Salesforce Integration Improves Omnichannel Routing

Contact Center & Omnichannel​

Semafone Uncovers Major Insider Threats in the Contact Centre

Contact Center & Omnichannel​

Introducing the New Avaya Mobile Cloud for Contact Centres

Contact Center & Omnichannel​

New SMB Contact Centre Solutions Offered by Verint Systems

Contact Center & Omnichannel​

Record Annual Revenue of $200 Million Reported by Five9