Nectar: Digital Experience Insights from the IVR to the Agent

CX Today's William Smith hosts Tim Armstrong, Vice President, Product & Marketing, Nectar

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Published: December 7, 2021

William Smith

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In this session we discuss the following:

  • The key benefits for companies of proactive customer experience testing
  • Whether stress testing has become even more important in the wake of the COVID-19 pandemic
  • The capabilities of the Nectar CX Assurance suite

If you’re looking for more information on this topic visit Nectar.

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