CRM & Customer Data Management

CRM & Customer Data Management

The CRM Trap: Why Most Contact Centers Are Paying for Integrations That Don’t Actually Work

Contact Center & Omnichannel​

Vonage Integration with ServiceNow Addresses the “Two-Desktop” Challenge

CRM & Customer Data Management

Cisco: Managing Hybrid Model Uncertainty 

CRM & Customer Data Management

The Future of CX in a Post-Pandemic World and the Role of CRM

CRM & Customer Data Management

Recruitment CRM SmartRecruiters Raises $110mn Series E

CRM & Customer Data Management

How B2B Customer Experience Compare to B2C in 2021

CRM & Customer Data Management

Protonn Video CRM Platform Launches with $9mn Seed

CRM & Customer Data Management

The Future of CX Starts with the CRM

CRM & Customer Data Management

Blackbaud Launches Payment Terminal for Arts Bodies

CRM & Customer Data Management

ActiveCampaign Hails Strong Q2 Following $240mn Round

CRM & Customer Data Management

Nutanix Co-Founder Launches DevRev CRM with $50mn Seed

CRM & Customer Data Management

ActiveCampaign Launches $2mn App Development Fund

CRM & Customer Data Management

Marketing 360 CRM Launches Small Business Benefits

CRM & Customer Data Management

Penguin Strategies Acquires Salesforce Partner Amarok

CRM & Customer Data Management

Beyond Integration to a Unified Interface

CRM & Customer Data Management

@properties Acquires Suburban Jungle Real Estate Tech

CRM & Customer Data Management

Chorus.ai Launches Momentum Suite Extension

CRM & Customer Data Management

Black Knight Acquires Mortgage Industry CRM Surefire