Digital workplace solution Workgrid has announced a range a range of new integrations to help companies optimise the employee experience.
Workgrid’s offering includes the Workgrid Assistant, a digital assistant leveraging AI to provide information, automate administrative requests, and organise tasks and reminders. Workgrid says its solution is a response to the complexity of the hybrid workplaces that have emerged during the ongoing COVID-19 pandemic, helping employees juggle workflows across multiple applications.
The announcement means its offering will be integrated with a range of enterprise solutions including ServiceNow, UKG, Atlassian Jira Service Management, and Zendesk.
“The emergence of widespread hybrid work environments has changed the traditional workplace as we know it,” said Robert Ryan, Director of Product Marketing at Workgrid. “Employees today find themselves overwhelmed and fatigued from having to navigate too many applications, and organisations need tools that can increase efficiency. These latest integrations build on significant investments we are making in the platform to expand its benefits in improving the employee experience.”
Among the integrations are:
- An IT Help Desk app and chatbot integrated with Atlassian Jira Service Management, Zendesk, and ServiceNow
- A Payroll app integrated with UKG Pro
- A Time Off app integrated with UKG Pro to visually track paid time off
“At UKG, we’re wholly focused on putting people – not process – at the centre of workplace experiences,” said Mike May, senior director of the UKG Connect Technology Partner Program at UKG. “By helping people request time-off or view pay information in the solutions they already use all day long, like Workgrid, they can worry less about mastering multiple applications and focus more on the parts of their job they’re most passionate about.”
The new integrations are available through multiple channels such as toolbar, desktop, and mobile, with Workgrid saying the intent was to create a more unified employee experience with less application switching.
