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CX Leaders Awards 2024 Winners

We're thrilled to announce the winners of the inaugural CX Leaders Awards!

CX Leaders Awards 2024 is a celebration of the innovators, pioneers, and change-makers redefining customer experience. This prestigious awards program honors leaders driving exceptional customer interactions, forward-thinking strategies, and fostering communities that inspire lasting engagement. Check out our winners below!

Industry Awards

WINNER

CX Leader of the Year Award

Jay Patel

Senior Vice President & General Manager

WINNER

Women in CX Leadership

Rebecca Jones

President

WINNER

Rising Star of the Year

Vaishali Dialani

Senior Customer Experience Strategist

WINNER

Innovator of the Year

Barry Cooper

President

WINNER

Industry Influencer of the Year

Christopher Brooks

Head of Consulting

WINNER

Culture Champion of the Year

Christopher Brooks

Head of Consulting

WINNER

Editor's Choice Awards

Jamie Carter

Voice of the Customer Manager

Enterprise Awards

WINNER

Team of the Year

Carnival UK

WINNER

Rising Star of the Year

Jacob Eells

Customer Support Manager

WINNER

CX Leader of the Year Award

Brian Higgins

Chief Customer Experience Officer

WINNER

Culture Champion of the Year

Jonathan Creese

CX Manager