Latest AI Agent News

Marketing & Sales Technology

The Future of AI in Marketing: Inside the 2030 Martech Toolkit

AI & Automation in CX

Vonage Brings Omnichannel Capabilities into Salesforce Agentforce Marketing

AI & Automation in CX

ElevenLabs and Deutsche Telekom Bet Big on AI Voice Agents for Customer Service

AI & Automation in CX

Crescendo Launches AI Shopping Assistant On Shopify For Increased Customer Engagement

AI & Automation in CX

Passive Shopping is Dead: How Google’s New AI Agents Are Rewriting CX

AI & Automation in CX

Salesforce’s New Playbook Suggests AI Isn’t a Tool. It’s a Teammate

AI & Automation in CX

The Black Friday Nightmare: What Happens When AI Testing Fails

AI & Automation in CX

Capgemini Reveals How Transparency and Connection Now Drive Consumer Loyalty

AI & Automation in CX

Agent Assist Versus Virtual Agents: How to Design an AI Roadmap That Grows with Your Organization

Marketing & Sales Technology

Want to Infuse Customer Data into Your AI Training Strategy? Start Here First

Marketing & Sales Technology

You’re Missing the Secret to Choosing AI Personalization Engines That Pay Off

Marketing & Sales Technology

Get Ready for AI RevOps: The Revenue Org Is About to Change

CX TV

The Future of Customer Support Gets Visual – and Real

AI & Automation in CX

CX Today’s 12 Trends of Christmas: Expert Predictions for 2026

AI & Automation in CX

Microsoft’s CEO Satya Nadella Treats AI as an Existential Threat: Should CX Leaders Follow His Lead?

AI & Automation in CX

How AI Speech Analytics Unlocks Hidden Value in Voice Calls