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Customer Analytics & Intelligence
Invoca Introduces New Functionality to Act on Conversational Data
Vendavo Launches AI B2B Sales Optimiser
Contact Center & Omnichannel
Automation Anywhere Launches Contact Centre Solution
NICE Nexidia AI Analytics Review: Flexible Service To Suit You
Talkdesk Agent Assist Review: AI Assistance
Language Operations: Multilingual Support With AI
RingCentral Introduces RingCentral Rise
Contact Lens for Amazon Connect Review: Sensitive Data Redaction
Khoros Launches New AI & Messaging Capabilities
Samsung Implements Yext Support Answers AI Search
Genesys Multicloud CX Review: Flexible CX With AI-Powered Bots
QBox, Cognigy Partner on Conversational AI Testing
Content Guru Storm Machine Agent Review: Image Recognition
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SupportLogic Announces $50mn Series B Round
Salesforce vs Microsoft Dynamics
Microsoft Power Automate Review: Exceptional Support