Latest Artificial Intelligence News

Uncategorized

Digital Experience Firm FullStory Raises $103mn Round

Contact Center & Omnichannel​

Ada Launches Self-Service Smart Search Solution

Contact Center & Omnichannel​

Avaya Acquires Contact Centre Developer CTIntegrations

Contact Center & Omnichannel​

Pink Elephant EMEA and Freshworks Join Forces

Contact Center & Omnichannel​

Hyperautomation Optimising CX in the Contact Centre 

Customer Analytics & Intelligence

AWS Launches Amazon Transcribe Call Analytics 

Customer Analytics & Intelligence

Speech Analytics Vendor Guide for 2021

Customer Analytics & Intelligence

ActionIQ, Data Axle Partner on Identity Resolution

Contact Center & Omnichannel​

NICE, Amelia Partner on CX Conversational AI Solution

Contact Center & Omnichannel​

Vendavo Secures Investment to Boost Growth

Contact Center & Omnichannel​

SaaS Firm OneDay Raises $19M in Series B Funding

Uncategorized

Allego Exceeds H1 Estimates with 100% Contract Growth

Contact Center & Omnichannel​

Uberflip Named Hot Vendor by Aragon Research

Customer Analytics & Intelligence

Amperity Customer Data Platform Review

Customer Analytics & Intelligence

CallMiner: The Evolution of Conversation Analytics

Customer Engagement Platforms

Bluedot, Adeptmind Partner on Shopping Experiences