Latest Artificial Intelligence News

Customer Analytics & Intelligence

GreenKey & Red Box Partner to Launch Integrated Trading Solution

Contact Center & Omnichannel​

2017 and The Rise of Bots: Is This the Year of AI?

Customer Analytics & Intelligence

Waymark – World’s First AI Tool to Identify Crossover Between Financial Regs

Contact Center & Omnichannel​

Which UK Industries Will Benefit Most from Artificial Intelligence in 2017?

Contact Center & Omnichannel​

Brits Welcome Artificial Intelligence in the Workplace

Contact Center & Omnichannel​

The Rise of Chatbots: AI and the Customer World

Customer Analytics & Intelligence

Amazon Connect Review – New Contact Centre in the Cloud Announced

Contact Center & Omnichannel​

Lack of human interaction loses customers says Yonder

Contact Center & Omnichannel​

Mplsystems Commended by Gartner’s 2016 Field Service Management report