Latest Cloud Security News

Latest News

ServiceNow AI Control Tower AI agent governance announcement at Knowledge 2026

AI & Automation in CX

ServiceNow Moves to Govern Every AI Agent in the Enterprise

Cisco in advanced talks to acquire AI security startup Astrix Security for up to $350 million

AI & Automation in CX

Cisco Nears $350M Deal for AI Security Startup – Should Contact Centers Be Paying Attention?

ShinyHunters extortion demand targeting Cisco Salesforce customer data breach 2026

CRM & Customer Data Management

Cisco’s Salesforce CRM Breach Puts Three Million Customer Records at Risk

Security, Privacy & Compliance

ThreatLocker CEO Calls BS on “Sophisticated” Cyberattacks

OpenAI logo alongside personal AI agent representing machine customer impact on customer service

AI & Automation in CX

OpenAI Just Bet Big on Personal AI Agents. Is Customer Service Ready?

How Secure Is Your Customer Experience in 2026? The Ultimate Guide to CX Security, Privacy & Compliance

Security, Privacy & Compliance

How Secure Is Your Customer Experience in 2026? The Ultimate Guide to CX Security, Privacy & Compliance

privacy threats

Security, Privacy & Compliance

No Breach, Real Risk: The Data Privacy Threats CX Leaders Can’t Ignore

Microphone on black background with NiCE and PinDrop logos

Contact Center & Omnichannel​

NiCE Declares War on Deepfake Fraud with Expanded Pindrop Partnership

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