Latest Event News

AI & Automation in CX

CCW Australia and New Zealand 2026 Event Guide: How AI and Human-Centred Design Are Redefining CX Innovation

Contact Center & Omnichannel​

RingCentral Unveils AIR Pro at Enterprise Connect: Next-Gen Voice AI for Customer Engagement

Contact Center & Omnichannel​

NiCE Launches Agentic AI Platform to Accelerate Contact Center Automation

Contact Center & Omnichannel​

Key Contact Center & CCaaS Events to Watch in 2026

Community & Social Engagement

What Are the Top CX Community Engagement Events of 2026?

Event News

CCW Orlando 2026: Your Complete Event Guide

Marketing & Sales Technology

Event-Driven Orchestration in Retail is the Margin Saver Your Brand Needs

Event News

The Essential 2026 Conference Calendar for Contact Center and CX Leaders

AI & Automation in CX

Zoom Reveals AI Transformation Strategy in Latest Earnings Report

Security, Privacy & Compliance

Microsoft Heightens Security and Governance in AI Transformation Strategy

Event News

Contact Center Expo UK 2025 – What to Expect

Event News

CX Day 2025: The State of Customer Experience and Why It’s at a Tipping Point

Event News

Inside WebexOne 2025: Cisco’s Big CX and AI Announcements Explained

Event News

SAP Connect 2025: The Top 10 Announcements (So Far!)

Contact Center & Omnichannel​

Customer Engagement Summit 2025 Set for London Return

Event News

CXUnifiers 2025: An Event Designed to Unite Customer Experience Teams