6 Signs You Need CCaaS In Your Contact Centre

In this interview, Rob Scott from CX Today is joined by Colin Mann, Global Demand Generation & Shared Services, Enghouse Interactive

Sponsored Post
Contact CentreCX TVMust WatchInsights

Published: April 18, 2023

Rob Scott

Rob Scott

Publisher

In this interview, Rob Scott from CX Today is joined by Colin Mann, Global Demand Generation & Shared Services, Enghouse Interactive. During this video, they explore key technology drivers for innovation in the contact centre including automation, improving agent experience, intelligent routing and generative AI.

If you’re looking for more information on this topic visit Enghouse Interactive.

Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Artificial IntelligenceCCaaSGenerative AI

Brands mentioned in this article.

Featured

Share This Post