It’s that time to unwrap customer experience trends for 2025.This time, we’ll be hearing from CX Today’s 2024 CX Award judges!
While vendors can offer an exciting vision for customer experiences, it’s the CX leaders and consultants that turn those visions into reality.
So, after yesterday’s vendor love-in, today’s predictions from CX practitioners and analysts strive to share more hands-on insight.
The participants represent various brands, from the likes of San Diego Zoo and First Retail Group through to Frost & Sullivan and The Futurum Group.
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