Engaging Customers with Video

Charlie Mitchell

CX Today's Charlie Mitchell hosts Martin Taylor, Director of Content Guru

Content Guru Insights

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CX Today’s Charlie Mitchell hosts Martin Taylor, Director of Content Guru.

In this session, we consider the future of video in the contact centre, discussing:

  • Why are some contact centres turning to video?
  • Use cases for video in the contact centre
  • Critical features of a video solution for contact centres
  • Differentiators of the Content Guru storm video solution?
  • Examples of excellent video contact centre video strategies

To learn more about the Content Guru storm solution, visit Content Guru.

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