Engaging Customers with Video

CX Today's Charlie Mitchell hosts Martin Taylor, Director of Content Guru

Sponsored Post
Contact CentreCXInsights

Published: April 26, 2022

Charlie Mitchell

Watch and subscribe on YouTube.

CX Today’s Charlie Mitchell hosts Martin Taylor, Director of Content Guru.

In this session, we consider the future of video in the contact centre, discussing:

  • Why are some contact centres turning to video?
  • Use cases for video in the contact centre
  • Critical features of a video solution for contact centres
  • Differentiators of the Content Guru storm video solution?
  • Examples of excellent video contact centre video strategies

To learn more about the Content Guru storm solution, visit Content Guru.

Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn.

 

CCaaSCustomer Engagement CenterVideo

Brands mentioned in this article.

Featured

Share This Post