CX Today’s David Dungay hosts Emily Bristow, Global Head of Professional Services and Customer Success at SS&C Blue Prism as part of our CX Trends series.
In this session we discuss the following:
- Where are the most fruitful opportunities for the application RPA in customer experience?
- After identifying these opportunities, what is the next step for CX teams in getting started with RPA?
- What should a business look for in an RPA tech partner?
To view the rest of our CX Trends sessions, click here.